Took out a multi bike policy with Carol Nash 3 weeks ago. And because I change bikes fairly regularly I asked is there any charge for adding bikes to my policy and was told no charge just possibly a premium increase depending on the bike…. Happy days.

Fast forward to today… I rang them to add on the new bike.. that will be €52.30 increase in premium and €45 administration fee…

stupid looking horible bastard. Now I’ve the pleasure of waiting for the team leader to ring me back ffs… Stop lying or train your staff or both.:mad2: