Had a turkish cowboy in a cage knock the shite out of my rothar on the 10th of this month. Got onto my insurers (Liberty) who then got onto his insurers (Aviva) the next day. Since then I’ve had their assessors (the turks) look at the bike, filled out the claims forms and submitted a quote from a garage to get it fixed. Whats the next steps and how long do they take to sort?